Description : Network Operations Specialist. Company : Queensland Police Service. Location : Brisbane QLD

Want to be a part of something big, bold and cutting edge? Want to make a meaningful difference within your community? With Queensland Police Service's Frontline & Digital Division, you'll join a dynamic team finding innovative solutions which directly contribute to positive community outcomes. The Frontline & Digital Division offers a supportive and people-focused work environment that supports work-life balance and flexible work options at home or at one of our many locations across Queensland. We also offer rewarding career development, access to ongoing learning and training opportunities and generous superannuation contributions in addition to advertised salary range. So bring your big ideas, creativity and desire to have a true impact - join the Frontline & Digital Division at Queensland Police Service and unleash your imagination!
Your part in the ongoing success of our business in supporting key frontline services in Public Safety Network Management Centre directorate will see you responsible for a variety of work.

Key Accountabilities will include:

• Work within a specialised team in the provision of 2nd level support for a range of WAN, MAN and LAN communications networks.- Follow ITIL based methodologies for addressing issues within customer communications networks in an effective and consultative manner.- Provide request fulfilment for PSNMC customers, diagnose and resolve issues where possible or assign to appropriate area, be accountable for monitoring and follow-up action.- Work within a technically complex team environment including liaising with suppliers and vendors.- Demonstrate effective workplace communication and interpersonal skills including production of procedures and work instructions.

We value diversity and are actively seeking candidates with varied backgrounds who can think differently and innovate. In choosing the right person for this role we will consider what you have done previously - the knowledge, skills and experience you've built, your potential for development, and your personal qualities.
Refer to the Role Description and Application Guide on the SmartJobs advertisement for further information including Highly desirable and desirable requirements, role profile criteria, Leadership Competencies for Queensland and SFIA technical capabilities.
Applications to remain current for 12 months.
Job Ad Reference: QLD/478667/23
Closing Date: Wednesday, 12th April 2023This work is licensed under a Creative Commons Attribution 3.0 Australia License.